Terms of use

Who we are

CardTerra is run by KantoForge Ltd, a company registered in England and Wales (company number 14592116), registered office Sopers House, Sopers Road, Cuffley, Hertfordshire, EN6 4RY ("we", "us").

Using CardTerra

CardTerra helps you find trading card shops and events. Information comes from shops, users and public sources; we work to keep it right but can't guarantee opening hours, stock or events. Check with the shop before travelling.

Accounts

You must be 18 or over to create an account. Keep your password safe. One account per person. Don't impersonate others or submit false shops, fake check-ins or misleading stock posts.

What you post

You're responsible for what you submit. Don't post anything illegal, abusive, misleading or that infringes others' rights. We review submissions and can edit or remove content and suspend accounts. Only review card shows you went to, and say what they were really like: no reviews of your own shows, and none that are paid for or written for someone else. Report a shop, stock post, event, review or profile with its "Report" link; we aim to act within 48 hours. If we remove something of yours you can ask us to look again by emailing hello@cardterra.uk.

CardTerra+ membership

CardTerra+ is billed monthly or yearly in advance until you cancel. You can cancel any time in your account; access continues to the end of the paid period. Where the law where you live gives you a right to cancel a new subscription (for example 14 days in the UK and EU), you have it: cancel within that time for a refund, less a proportionate amount if you've used member features.

Passport seasons

From time to time we run a Passport season: collect stamps at a set number of different shops between the dates shown to earn the stated reward. Only one stamp per shop per day counts, stamps must be genuine visits and, unless the season says otherwise, only stamps from scanning the QR code in the shop count, and there is no element of chance or purchase required. One reward per person while stocks last; we may withhold rewards for fake check-ins. Rewards are sent by post or collected in a shop, and we'll email you to arrange it. Sponsored seasons name the sponsor, who provides the reward.

CardTerra+ rewards

CardTerra+ badges are awarded automatically when you meet the stated milestone; there is no element of chance and no prize draw.

Liability

Nothing in these terms limits liability that can't be limited by law. Otherwise we aren't liable for losses from relying on listing information.

Trademarks

Game names belong to their owners and are used only to describe what shops sell. CardTerra isn't affiliated with any publisher.

Law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring a claim in your local courts.

Contact

hello@cardterra.uk