Shop subscription terms
Who we are
CardTerra is run by KantoForge Ltd, a company registered in England and Wales (company number 14592116), registered office Sopers House, Sopers Road, Cuffley, Hertfordshire, EN6 4RY ("we", "us").
Who these terms are for
These terms apply to businesses that claim a listing or buy a paid plan (Partner, Featured Partner) or event boosts. They are business-to-business terms.
Plans and billing
Paid plans are billed monthly or yearly in advance by card through Stripe, at the prices on the For shops page, in the shop's local currency, plus any sales tax that applies. Plans renew automatically until cancelled.
Online bookings
If you take event bookings through CardTerra, payments are processed by Stripe into your own Stripe account, and you are the seller of the place at your event. CardTerra deducts a platform fee per booking (shown in your dashboard before you start) and is not a party to the sale. You set your own refund policy, make refunds from your Stripe dashboard, and handle any disputes; please refund promptly if you cancel an event. Stripe's Connected Account Agreement applies.
Cancelling
Cancel any time from your dashboard (Plan → Manage billing). Your plan stays active to the end of the period you've paid for. We don't refund part-periods, except where required by law.
Featured placement
Featured Partner listings and boosted events are paid placements and are labelled "Featured · Ad". Paying never affects passport stamps, follower counts or any rating.
Your content
You're responsible for the accuracy of your hours, events and stock posts, and for having the right to post photos and text. Stock posts must be truthful (including pricing and limits). We may remove content that breaks our rules.
Data you receive
Analytics and demand data are anonymous and aggregated. Don't try to identify individual players.
Changes
We'll give 30 days' notice of price changes by email. You can cancel before they apply.
Law
These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.
Contact
hello@cardterra.uk